How to Check Lowe’s Gift Card Balance (Online, Phone, Store)

Few things are more frustrating than holding a gift card and not knowing how much is left on it. If you’ve got a Lowe’s gift card burning a hole in your pocket, checking the balance is straightforward—as long as you have the card number and PIN handy. This guide walks you through every official way to check your Lowe’s gift card balance—online, by phone, and in store—and what to do when the PIN is missing or the card is damaged.

Online check available: 24/7 via lowes.com · Phone number: 1-800-560-7172 · In-store check: Customer service desk at any Lowe’s · Required information: Card number and PIN · Balance check without PIN: Store visit only

5 key facts, one pattern: every official method hinges on having the card number—PIN matters only online and by phone.

How do I check my Lowe’s gift card balance?

There are three primary ways to check a Lowe’s gift card balance. The right method depends on whether you have the card in hand and the PIN available.

Check online at Lowe’s website

• Visit Lowe’s Help Page
• Locate the card number on the back of the physical card
• Scratch off the metallic strip to reveal the PIN (Lowe’s Help Page)
• Enter both numbers and click “Check Balance”

Check by phone at 1-800-560-7172

• Call 1-800-560-7172 (Swagbucks (consumer deals platform))
• Have the card number and PIN ready
• Follow the automated voice prompts

Check in store at the customer service desk

• Bring the physical Lowe’s gift card to any store
• A cashier can scan the card or enter the number manually (Swagbucks)
• No PIN is needed for in-store checks

Can I check my gift card balance online?

Yes—checking online is the most convenient way, but it requires both the card number and PIN. Here’s what you need to know.

What information you need (card number and PIN)

• Card number: a 19-digit number found on the back of the physical card (Swagbucks (consumer deals platform))
• PIN: a 4-digit code hidden under a scratch-off strip on the back (Lowe’s Help Page)
• E-gift card recipients: open the purchase email and click “Get My E-Gift Card Now” to view both number and PIN (Lowe’s Help Page)

Step-by-step online balance check process

• Go to Lowe’s Help Page
• Enter the gift card number
• Enter the PIN
• Click “Check Balance” to see your available balance and recent transactions (Consulta de Saldo (balance-check aggregator))

How do I check my Lowe’s gift card balance without the PIN?

If the PIN is scratched off, worn away, or simply missing, you cannot check the balance online or by phone. The only official workaround is a store visit.

Visit a Lowe’s store for assistance

• Take the physical card to any Lowe’s customer service desk
• A cashier can scan the card or manually enter the card number to look up the balance (Swagbucks (consumer deals platform))
• No PIN is required for in-store balance checks

Alternatives if the PIN is missing

• If you received the card as an e-gift card, check the original purchase email for the PIN (Lowe’s Help Page)
• For physical cards with a damaged scratch-off, the store can still verify the card using the number alone

What is the Lowe’s gift card balance phone number?

The official phone number for Lowe’s gift card balance inquiries is 1-800-560-7172. It’s an automated service, so you’ll need the card number and PIN ready.

Call 1-800-560-7172

• Dial 1-800-560-7172 (Swagbucks (consumer deals platform))
• Have the gift card number and PIN available
• The automated system reads out the remaining balance

Have card number and PIN ready

• The phone system cannot verify without both pieces of information (Prizeout Help Center (gift card marketplace))
• If you don’t have the PIN, you’ll need to visit a store instead

“For gift card balance inquiries, please have your card number and PIN ready. Call 1-800-560-7172.”

– Lowe’s customer service guidance

What should I do if my Lowe’s gift card PIN is scratched off?

A scratched-off PIN is a common problem. The official PIN is printed under a metallic strip on the back of the card. If that strip is damaged, you cannot retrieve the PIN online—but you’re not out of luck.

Visit the store with the card

• Bring the damaged card to any Lowe’s customer service desk
• A cashier can manually enter the card number and check the balance (Swagbucks (consumer deals platform))
• The store will not issue a replacement PIN, but they can tell you the balance

Contact Lowe’s gift card support

• Call 1-800-560-7172 – but without the PIN, you cannot get a balance over the phone (Prizeout Help Center)
• The only reliable alternative is a store visit

“To check your balance, you’ll need the gift card number and the PIN located under the scratch-off strip on the back of the card.”

– Lowe’s official help page

“The easiest way to check a Lowe’s gift card balance is online, but if you don’t have the PIN, you’ll need to visit a store.”

– Swagbucks articles (consumer rewards guide)

For the consumer who has lost access to the PIN, the consequence is clear: the store is the only safe, official path to confirm your spending power. Online and phone shortcuts won’t work without that four-digit code.